Ozwin 365 Privacy Policy –
How Safe Is Your Data With Us

Introduction

Welcome to Ozwin 365. We understand how important the privacy of your personal information is to you. That's why Ozwin 365 has maintained a clear and transparent privacy policy from the very beginning.

This Privacy Policy explains what data Ozwin 365 collects, how it is used, and what measures are in place to keep it safe. By using our website or app, you agree to this Privacy Policy.

What Data We Collect

Ozwin 365 collects three types of data from you: information you provide directly, data collected automatically, and information received from third parties.

Information you provide directly:

• Name, date of birth, nationality
• Email address and mobile number
• Password (stored in encrypted form)
• Payment details — Mobile Pay/Nagad/Rocket number or last 4 digits of card
• Identity verification documents (NID, passport)

Automatically Collected Information:

• IP address & device information
• Browser type & operating system
• Which pages you visited and how long you spent on them
• Games played and betting history
• Login Time & Session Data

How Your Information Is Used

Ozwin 365 uses your information only for lawful and necessary purposes. We never use your data in ways that are excessive or unnecessary.

Who We Share Your Data With

Ozwin 365 never sells your data. However, in certain specific circumstances, information may be shared with designated third parties:

• Payment processors: We share the necessary information with Mobile Pay, Nagad, or your bank to process transactions.
• Law Enforcement: We may be required to disclose data in response to a valid court order or government directive.
• Game Providers: Limited data may be shared with game providers as needed to operate specific games.
• Security Auditors: Independent auditors are given limited access to verify system security.

Cookies & Tracking Technologies

Ozwin 365 uses cookies and similar technologies on its website to enhance your browsing experience and ensure the site functions properly.

Cookies We Use:

• Essential Cookies: Required to maintain login sessions and core site functionality. The site cannot operate without these.
• Functional Cookies: To remember your preferred language, theme, and similar settings.
• Analytics cookies: Used to understand which pages are most visited and where issues occur. This is fully anonymous.
• Security Cookies: Used to prevent fraud and unauthorized access.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features of the site.

Data Protection Methods

To protect your privacy, Ozwin 365 uses industry-leading security technology. Our security framework is built across multiple layers:

• 256-bit SSL/TLS Encryption: All data transfers between your browser and our servers are encrypted.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Two-Factor Authentication (2FA): Two-factor authentication is available to add an extra layer of security to your account.
• Regular security audits: Independent third parties regularly audit our systems for security.
• Staff Training: All staff undergo regular data protection training. Only authorized personnel have access to your information.
• Backup & Recovery: Your data is backed up regularly to prevent loss in the event of a technical issue.

Data Retention Period

Ozwin 365 does not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal obligations.

• Account Information: For as long as your account remains active, and for 5 years after closure.
• Transaction history: Up to 7 years in accordance with financial regulations.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
• Support conversations: Up to 2 years after the issue is resolved.
• Marketing information: Deleted immediately upon opt-out.

Your Rights

As an Ozwin 365 member, you have several important rights regarding your data. It's worth knowing what they are.

• Right to Know: You can request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request that your data be deleted.
• Right to Restrict Processing: You can restrict how your data is used for specific purposes.
• Right to Object: You can opt out of your information being used for marketing purposes.
• Right to data portability: You can request a copy of your information in a readable format.

To exercise any of these rights support@ozwin365.click . We will respond within 30 business days.

Children's Privacy

Ozwin 365 services are strictly not intended for anyone under 18. We do not knowingly collect data from minors.

• If we receive any data belonging to a minor, it will be deleted immediately.
• Our age verification process ensures that only adults can access and use an account.
• If a parent or guardian becomes aware that their child is using our site, please contact us immediately.

Third-Party Links

The Ozwin 365 website may occasionally contain third-party content or embedded links. These third parties have their own privacy policies.

Ozwin 365 is not responsible for the privacy policies of any third-party sites. We recommend reading their policies whenever you visit an external site.

Privacy Policy Updates

Ozwin 365 may update this Privacy Policy at any time. You will be notified of any significant changes via your registered email or through a site notification.

• The date of any change will be noted at the top of the page under "Last Updated".
• Continued use of the site after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request that your account be closed.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us. Our data protection team is always ready to help.

• Email: support@ozwin365.click
• Live Chat: Click the chat button in the bottom-right corner of the site
• Response Time: Usually responded to within 24 hours